Privacy Policy

1. Controller

The controller responsible for the processing of personal data is:

Veni Vidi Validus GmbH
Lorenzstraße 21
87439 Kempten (Allgäu)
Email: support@voiceappear.de

2. Overview of Data Processing

We process personal data only to the extent necessary to provide our Voice Appear software. Processing is based on the GDPR and the German Federal Data Protection Act (BDSG).

3. Data Collected

When using Voice Appear, the following data is processed:

• Account data: Email address and password upon registration
• Audio data: Voice recordings used for conversion into text
• Usage data: Information about how the software is used
• Payment data: For paid subscriptions

4. Processing of Audio Data

Your voice recordings are processed exclusively on servers within the European Union. Audio data is only stored for the duration of transcription and is deleted immediately after conversion into text. We do not use your audio data for training or any other purpose.

5. Legal Basis

The processing of your data is based on the following legal grounds:

• Performance of contract (Art. 6(1)(b) GDPR): For the provision of our software
• Legitimate interests (Art. 6(1)(f) GDPR): For improving our services
• Consent (Art. 6(1)(a) GDPR): For optional services

6. Retention Period

Account data is stored for the duration of the contractual relationship and deleted after cancellation in accordance with statutory retention periods. Audio data is deleted immediately after processing. Payment data is retained for 10 years in accordance with tax law requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request information about the data we store about you
• Rectification: You can request the correction of incorrect data
• Erasure: You can request the deletion of your data
• Restriction: You can request the restriction of processing
• Data portability: You can receive your data in a common format
• Objection: You can object to processing

8. Data Security

We use technical and organisational measures to protect your data from unauthorised access. Transmission is encrypted via TLS. Our servers are located in certified data centres within the European Union.

9. Payment Processing

For payment processing we use Stripe and PayPal. Your payment data is transmitted directly to the respective payment service provider and is not stored on our servers. The payment service providers process your data under their own responsibility:

• Stripe: Stripe Payments Europe Ltd., Dublin, Ireland. Privacy Policy
• PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. Privacy Policy

10. Cookies and Website Analytics

Our website uses only technically necessary cookies required for the operation of the website. We do not use tracking cookies or analytics tools that record your user behaviour.

11. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy to reflect changes in the legal framework or changes to our services. You can always find the current version on this page.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision
Promenade 18
91522 Ansbach, Germany